Privacy Policy

Last updated: January 10, 2025

1. Introduction

Welcome to SEO Site Manager ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Create a website through our platform
  • Subscribe to our services
  • Contact us for support
  • Fill out forms on our website

This information may include:

  • Name and contact information (email address, phone number)
  • Business information (company name, industry, location)
  • Account credentials (username, password)
  • Payment information (processed securely through Stripe)
  • Website content and configuration data
  • Cloudflare API credentials (encrypted)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referral source and clickstream data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To create, deploy, and manage your WordPress websites
  • Account Management: To create and maintain your user account
  • Payment Processing: To process subscriptions and handle billing
  • Communication: To send service updates, security alerts, and support messages
  • Improvement: To analyze usage patterns and improve our services
  • Security: To detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: To comply with legal obligations and enforce our terms
  • Marketing: To send promotional communications (with your consent)

4. Data Storage and Security

4.1 Storage

Your data is stored securely using industry-standard practices:

  • Database: PostgreSQL hosted on secure cloud infrastructure (Neon)
  • File Storage: Vercel Blob for uploaded files and assets
  • Encryption: Sensitive data (passwords, API keys) is encrypted at rest
  • Backups: Regular automated backups for data recovery

4.2 Security Measures

We implement appropriate technical and organizational security measures:

  • SSL/TLS encryption for all data in transit
  • Secure authentication with OAuth providers
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Monitoring and logging for security incidents

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Third-Party Services

We use trusted third-party services to provide and improve our platform:

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • Cloudflare: DNS management and CDN services
  • Vercel: Hosting and deployment infrastructure
  • Google/GitHub: OAuth authentication providers
  • OpenAI: AI-powered content generation
  • DataForSEO: SEO analytics and keyword tracking

These third parties have their own privacy policies governing their collection and use of your information. We encourage you to review their privacy policies.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Legal Requirements: When required by law, court order, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect the rights, property, or safety of our users or others
  • With Consent: When you have given explicit consent to share your information

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing your information
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@seositemanager.io. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required by law to retain certain information for longer periods.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take appropriate measures to ensure your data is treated securely and in accordance with this privacy policy.

12. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

SEO Site Manager

Email: privacy@seositemanager.io

Contact Form: seositemanager.io/contact

14. Additional Rights for EU/EEA Residents

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to lodge a complaint with a supervisory authority
  • Right to data portability in a structured, machine-readable format
  • Right to object to automated decision-making and profiling

Our legal basis for processing your information includes: performance of a contract, legitimate interests, legal obligations, and your consent where applicable.

15. Additional Rights for California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by us
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at privacy@seositemanager.io or through our contact form. We will verify your identity before processing your request.